FAQ

NAF Sykkel is a digital bike register. Your bike is linked to you as its owner, and you get a set of license plates with a QR code and a unique 8-digit ID that goes on the bike.

The registration helps prevent theft, makes it much easier to get the bike back, and documents your ownership.

Registration requires an active subscription, renewed annually.

Extra bike marking costs 99 NOK each. NAF members get a 50% discount.

NAF Sykkel continues as before — same name, purpose and ownership. Technical operations and further development are handled by Bikekey ApS on behalf of NAF, which also provides user support.

No. NAF Sykkel is a register, not an insurance company. We don't cover losses and don't report claims to your insurer. The registration does, however, make documentation easier if you need to file a claim.

Full access to the registration platform, license plates for your bikes, digital ownership and user support. The subscription renews annually, so the registration stays active.

If you choose Premium Sykkelregister, NAF Veihjelp for sykkel is included.

Yes. If you have an active subscription, you can buy extra bike marking for 99 NOK each and link more bikes to your account.

Yes. As an NAF member, you get 50% off and full access to the registration platform, including license plates and digital ownership, at half price.

The subscription is paid and managed through Vipps. You control it yourself from there, and you don't commit for more than one year at a time.

A set of decals in a very durable material with a QR code and a unique 8-digit ID. The QR code is a shortcut to the bike in the register — most phones scan it in a few seconds. If you can't scan it, the ID can be entered manually.

The decal is made of thousands of tiny, individual parts. It withstands wind and weather for the bike's lifetime, but can only be removed in very small pieces at a time. Using tools to speed things up usually damages the paint.

The bike's frame number and a license plate. The frame number is engraved in the metal or applied as a sticker, and is usually found under the frame near the pedals, by the bottom bracket, on the seat tube or on the rear frame. If it's hard to see, cleaning the area often helps.

Yes. Two things can be linked to the registration and become searchable in the register:

• The e-bike battery — often the most attractive to thieves, and the most expensive to replace. You can put one of the decals directly on the battery.
• Accessories of value, or gear that makes the bike easier to recognize.

You mark it as stolen directly in the platform, for free. The bike is marked as stolen, so anyone who scans the license plate sees it right away.

The report does not replace a police report or a report to your insurance company.

Yes. Lost-and-found offices can use NAF Sykkel to contact the owner of a bike turned in to them — without your contact details being disclosed. Contact goes anonymously through the platform.

No. Personal data is never exchanged between two parties without explicit consent from both. If a passerby scans your bike, only information about the bike is shown.

It follows the bike. Via ownership transfer, the registration is moved to the new owner, and both parties confirm the transfer. The seller documents their rightful ownership, and the buyer knows who they're dealing with.

Yes. With the frame number or plate ID, you can look up the bike and see if the seller is the registered owner, and if it is reported stolen.

That's what makes it hard to end up buying stolen goods.

Yes. Each bike has its own document archive, where you can add receipts, photos, warranty cards and anything else that documents ownership or value.

It's useful if the physical papers go missing — and it's often exactly what is requested if you need to document the bike's value in a claim.

Only you. The documents are linked to your account, not to the bike's public view. If a passerby scans the license plate, they see neither documents nor personal data.

Yes. You can download your material and delete your account anytime in the account settings.

Roadside assistance when you're stranded with your bike. The service is only offered to NAF Sykkel members in Norway, and you need a valid Premium Sykkelregister to use it free of charge.

If you're stranded with your bike, NAF comes out — the same setup drivers use, adapted for bikes. You can reach them by phone around the clock.

The service is reserved for NAF Sykkel members in Norway with a valid Premium subscription.